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About Us

The Triage Inc. foundation is the strongest foundation in the surgical services business.

  • FDA Certified/Inspected Manufacturers of medical devices. We offer you quality craftsmanship, today’s technology and extraordinary customer support. All new rigid and semi-rigid autoclavable endoscopes include a 1-Year Limited Warranty.
  • Cost effective, expert repairs by FDA Inspected & Regulated, ISO 9001 & ISO 9002 Certified Repair Companies. Quite often, refurbishing is more cost effective than replacing your broken equipment. You will find our prices, in most cases are at or below national contract pricing. We consult with you regarding your repair options before any work is performed. All repairs include a 90-Day Warranty.
  • We have raised the standard in customer service. Education and training are provided with in-service sessions for hospital personnel. Our in-service sessions are designed based upon the proper care, handling and sterilization procedures of rigid and flexible endoscopic equipment. This type of customer service will help reduce the frequency of repairs and the amount of complaints by your doctor’s and surgical staff.
We, as a company in the surgical device and repair industry have monitored the repairs of hospitals and have assembled an alliance. Our company – Triage Inc., represents this alliance, which we refer to as the “Surgical Services Dream Team”. In essence, we at Triage Inc. provide the sales/marketing, customer support and consultation that is vital to our “Dream Team” of service and product companies.

It is well known that quality craftsmanship at a fair market price is recognized in any industry. The surgical product and repair industry is no exception. Our pricing to you in most cases is considerably less than the cost charged by other FDA Inspected Manufacturers. However let’s face it, peace of mind in having excellent working surgical equipment without breakdowns is priceless.

Are you purchasing new equipment from a company that in your mind has no competition? We are here to say there is always competition, because it keeps the industry honest. Please consider us an honest, credible, noteworthy source for your next equipment purchase.

We appreciate you taking the time to review our information. Together we are linked in providing the best health care for our mutual customer – the patient.
Triage Inc. is a comprehensive and unique alliance of manufacturers and repair companies.

SMG Direct

Our goal is to help your hospital budget obtain critical and essential outcomes by drastically cutting your spending costs. This savings allows increased profits to be realized. This however, and most importantly will occur without compromising patient care. We pledge to "Triage" you and your budget with customer service, quality craftsmanship and repairs - all at a substantial savings to your best contract prices.

Andrew H. Kristen

Andrew H. Kristen
President